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Technology & CRM Specialist
Build the Systems that Power Predictable Growth.
At Act First, technology is the backbone of our "Sales Engine." We don't just use tools; we orchestrate them. As a member of our Tech team, you’ll be implementing AI-driven frameworks and managing the CRM systems that allow our Sales and Marketing teams to move with speed and precision.
Why Tech Talent Chooses Act First
We’ve traded the "cold, corporate IT" vibe for a culture that values innovation and personal growth.
Innovation Over Tradition
We are a firm that stays on the cutting edge. If there’s a better tool or a faster way to build it, we want you to lead the charge.
"[They] always allowed me to explode [in] this creative area... I'm always using my skills [and] improving [them]."
- Pamela M. (Marketing)
Growth-Oriented Mentorship
Whether you’re a senior dev or an aspiring system admin, we provide the space to level up.
"[I didn't know everything, but] they didn't just fire me... [instead] they gave me a chance to really grow."
- Pamela M. (Marketing)
Remote Freedom
Build world-class systems from wherever you are most productive.
"[The team wants you working at your] comfort, so you don’t get too burned out."
- Billy F. (ISA)
Why Tech Talent Chooses Act First
We’ve traded the "cold, corporate IT" vibe for a culture that values innovation and personal growth.
Innovation Over Tradition
Growth-Oriented Mentorship
Remote Freedom
We are a firm that stays on the cutting edge. If there’s a better tool or a faster way to build it, we want you to lead the charge.
"[They] always allowed me to explode [in] this creative area... I'm always using my skills [and] improving [them]."
- Pamela M. (Marketing)
Whether you’re a senior dev or an aspiring system admin, we provide the space to level up.
"[I didn't know everything, but] they didn't just fire me... [instead] they gave me a chance to really grow."
- Pamela M. (Marketing)
Build world-class systems from wherever you are most productive.
"[The team wants you working at your] comfort, so you don’t get too burned out."
- Billy F. (ISA)
The Mission
You are the architect of efficiency. You will manage the digital infrastructure that helps our clients optimize operations and scale without the friction.
CRM Architecture: Manage and optimize CRM systems to ensure high-quality data flow between Marketing and Sales.
AI Integration: Implement AI tools that improve sales effectiveness and automate repetitive tasks.
Process Optimization: Identify bottlenecks in our "Growth Engines" and build technical solutions to solve them.
Technical Support: Ensure our remote-friendly team has the tools they need to succeed every single day.
Who You Are
The Problem Solver: You see a manual process and immediately think, "How can I automate this?"
The CRM Expert: You understand that a CRM is only as good as the data and processes behind it.
The Lifelong Learner: You love staying on top of AI trends and new business technologies.
The Effective Communicator: You can explain technical solutions to non-technical team members with ease—maintaining that "great communication" Pamela mentioned.
About Act First
Founded in 2013 in New York City, Act First is a growth services agency. We specialize in installing technology and processes that drive measurable outcomes. We help founders and business leaders win more customers by providing the technical "heavy lifting" they can't do internally.
